We believe that customer service is everyone’s job. That’s why you will find everyone from the President to the Night Watchman calling on customers, answering their questions or just providing updates.
Our mission at ComNav is to make ourselves available to customers for any technical or commercial question that arises. We have found that customers like to speak to a warm body. To this end, when you call ComNav, a real person will always answer the phone and lead you in the right direction. We team engineers and technicians with specific customers and projects to ensure consistency, streamline communications, and foster strong relationships. Our Sales Team, lead by Jamie Johnson, will handle any customer service issue with professionalism and care. Our President, Marty Geesaman is also heavily involved in the customer service process.
Additionally, being ISO 9001 certified ensures that the proper documentation and process controls are in place for smooth and accountable transactions.